Get the help you need

Support Services

Support Services

Elder abuse is a confronting issue there a range of services, guides and support to help you.

In an emergency, call 000.

If you, or a person you know may be experiencing elder abuse or family violence, call 1800RESPECT or 1800 737 732.

The 1800RESPECT service offers 24 hour phone support in relation to family violence (including elder abuse) or sexual assault, call

For a culturally safe space to yarn without judgement about your needs, worries or concerns. 

Call 13 92 76  24 hours a day, 7 days a week

Guides and Information

The Orange Door

P: 1800 319 353

Safe Steps Family Violence Response Centre

P: 1800 015 188 or 9322 3555 (24 hours for women and children)

W: https://www.safesteps.org.au

Victims of Crime Victoria

P: 1800 819 817 W: https://www.victimsofcrime.vic.gov.au (support available for men and women)

Specialist Elder Abuse Services

For support and advice regarding elder abuse please contact:

Seniors Rights Victoria

P: 1300 368 821 W: https://seniorsrights.org.au

Elder Rights Advocacy

(for information and advocacy about any aged care concerns)

P: 1800 700 600 W: http://era.asn.au

Ageing and Aged Care Support Services

For general support services available for older people please contact:

My Aged Care

P: 1800 200 422 W: www.myagedcare.gov.au

Mediation, Support and Financial Advice

For mediation, support and financial advice please contact:

Better Place Australia

P: 1800 639 523 W: https://betterplaceaustralia.com.au

Financial Counselling Victoria

(to find a Financial Counsellor in your local area)

W: https://fcvic.org.au/find-a-financial-counsellor/

National Debt Hotline

P: 1800 007 007

For legal advice please contact:

Peninsula Community Legal Centre

P: 03 9783 3600 W: http://pclc.org.au

Victoria Legal Aid

P: 1300 792 387. W: https://www.legalaid.vic.gov.au

Office of the Public Advocate

(for information or assistance regarding Enduring Powers of Attorney, Guardianship or Administration matters)

P: 1300 309 337 W: https://www.publicadvocate.vic.gov.au

Sexual Assault

For crisis support in relation to sexual assault:

Sexual Assault Crisis Line

P: 1800 806 292 – 24 hours. W: https://www.secasa.com.au

Support guides and information

If you or someone you know needs help tackling elder abuse, start on Compass.

Discover comprehensive and practical information on a range of topics affecting older Australians at Compass.

Specialist Elder Abuse Services

For support and advice regarding elder abuse please contact:

Seniors Rights Victoria

Phone: 1300 368 821

Aged care concerns:

Elder Rights Advocacy

Phone: 1800 700 600

How to protect yourself from elder abuse

Discover the steps you can take today on Compass to reduce and minimise the risks of elder abuse tomorrow.

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Our members, partners and supporters are core to what we do.

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